Denny Kemp Salon And Spa Minneapolis Humiliate Black Customer

Denny Kemp Salon And Spa Minneapolis Humiliate Black Customer

- in Nuwla Exclusive
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Denny Kemp Salon: “It’s Not The 1950’s or 60’s Where We Can Just Put Up A Sign”

Denny Kemp Salon And Spa Minneapolis Humiliate Black Customer.  Bianca Dawkins is the Founder and CEO of Faces of Hope.  She has been a youth representative for the City of Minneapolis Youth Violence Prevention Executive Committee for over 4 years and is also a Youthprise Change Fellow.  Bianca is determined to share her story as a survivor of violence, homelessness, and health disparities to inspire the youth!
Bianca Dawkins was a victim of hair discrimination last week.  In case you don’t know what hair discrimination is, Wiki defines it like so,
Discrimination based on hair texture is a form of injustice resulting in human beings being treated differently based on the stigma attached to hair texture in society.
Bianca was hurt and deeply humiliated by the way she was treated at Denny Kemp Salon and Spa, the establishment where the discrimination took place.  After reading about her experience on her Facebook page, I made a decision to reach out to Bianca Dawkins so that she can tell Nuwla.com in her own words exactly what happened, what she would like to happen next, and what also share with us what she has learned from this experience.  Read the interview below.
Denny Kemp Salon
Bianca Dawkins – Founder and CEO of Faces of Hope.
Nuwla: Thank you for giving us this exclusive interview Bianca.  So, you wake up and head over to the Denny Kemp Salon and Spa to get your hair done and what happens?
Bianca Dawkins: Here’s how the story went:
I arrived into Denny Kemp Salon at about 2:00 pm and was checked in where I sat with a few other women, who were white.  Justin walked right past me and didn’t say anything at first.  He then came over, grabbed my hair and said, “I can’t do this.” He went on saying it’s “time-consuming” and he didn’t have tools and he only have 45 mins.  He then stated that my hair was an animal that he could not tame.  I stated, “so black girls can’t come here” And he stated well “it’s not the 1950s or 60s where we can just put up a sign.”  I asked him not to refer to my hair as an animal and then he got to telling me how others in the shop wouldn’t feel comfortable doing it either. I sat there with my head down.  He also brought others around into the conversation which was humiliating.
Nuwla: What a prick.
Bianca Dawkins: Yup
Bianca Dawkins: It was tough
Nuwla: So what happened next? Did you walk out of the store?
Bianca Dawkins: I walked out and no one said anything to me.
Nuwla: When did this happen? On what date?
Bianca Dawkins:  This happened on Friday, June 10, 2016. Around 2:00pm.
Nuwla: The “others” that Justin “brought to the conversation” were they his co-workers or clients in the store?
Bianca Dawkins: Some were co-workers and there was a client.  The conversation took place in front of other clients as well.
Nuwla: Justin’s co-workers and clients were all white Caucasians?
Bianca Dawkins: Yes
Nuwla: Describe their reaction and thoughts on this matter.
Bianca Dawkins: Two of the ladies that sat at the table with me just stared at Justin – the guy making the hurtful comments.  His Co-workers told me that nobody felt comfortable doing my hair. They told me it took a special person to do it.  They went as far as asking a  client who seemed liked a regular, to see if she knew any places I could go. No one seemed concerned about how he was going about it.
Nuwla: Not one hair stylist had the training to provide you service for your hair texture. what does that tell you about the Denny Kemp salon?
Bianca Dawkins: Correct.
Bianca Dawkins: The owner of the establishment called me yesterday and stated there was one girl who could do it and they weren’t sure why she wasn’t recommended.
Nuwla: Well your not going back there again right?
Bianca Dawkins: Correct.  I don’t feel comfortable there.  I will not spend my money any place that doesn’t show me respect.
Nuwla: Exactly. Now that 48 hours has passed since Justin’s despicable act, tell us what have you learned from this experience?
Bianca Dawkins:  I have learned that this conversation is much needed. Black girls primarily have dealt with discrimination against their hair for the longest. We are constantly told what’s beautiful, what’s not beautiful and how we should be.
Bianca Dawkins: I have also learned that when issues like this come up we quickly brush them off and wait for the next thing to happen. More action needs to be taken on issues like this and hair stylist need to understand the accountability they have to their clients in terms of making them feel great.
It saddens me that Justin’s action was trying to be justified and that his experience and skills with hair, overweighed my experience at that shop.
Nuwla: How do you respond to the percentage of people who after reading this article interview will ask “Why did you go to a white-owned hair salon in the first place?”
Bianca Dawkins: Good Question.  I have worked in Northeast Minneapolis for some time now and noticed the shop a few years ago. I don’t discriminate on the skill of anyone that does hair.  I just wanted a competent stylist of any race plus a convenient location.  I have never experienced anything like this before. I frequent black shops all the time. My goal isn’t to find a black, white or Asian stylist, it’s to find a stylist with competence on my hair texture.  And find someone that will make me feel great and treat me with respect.
Nuwla: Do you think that this experience will have you only frequent black beauty salon’s moving forward?
Bianca Dawkins: I think I will be on the search to find any competent stylist  who will treat me with respect. No matter what color they are. I just want someone who will not degrade my identity.
Nuwla: I’ve had a chance to study your background a little bit and I see that you do allot of great work for the youth in your community. What advice do you have for young black girls who have gone through this exact same experience?
Bianca Dawkins: To be strong and use your voice to raise awareness in their community about issues they care about.
Nuwla: Give us your last thoughts.
Bianca Dawkins:  My objective is to raise awareness about the racial injustices around self-image. I feel that everyone should be treated with respect and not put down because the textures of their hair or the way they look. I went to Denny Kemps because about a year ago I had my hair done and was satisfied with the outcome. Being that my hair was relaxed, around the time, I got services there.  Yesterday(June 10, 2016) they made me feel like it was impossible to have hair treatment there unless I had a relaxer.  The owners Denny Kemps need to train their employees to improve their level of professionalism,  and communication skills with non-white clients who have a different texture of hair.   I also want a formal apology from Denny Kemp and Justin for embarrassing me in front of their co-workers and clients.
It’s a damn shame that 22-year-old Bianca Dawkins had to live through this experience in 2016.  As of June 16, 2016, our sister Bianca still hasn’t received an apology from Denny Kemp Hair Salon, Justin, the bigot hair stylist wasn’t fired, he wasn’t even suspended.  I suggest the readers of this interview to go on Denny Kemp Hair Salon and Spa Minneapolis Facebook fan page and demand that they publicly apologize to Bianca Dawkins. Just flood their page with your disgust.
Staff writer – David P
The images may be subject to copyright.

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  • Marie

    Why have you not reached out to Denny Kemp Salon for comment?

    • David Fenelus

      Denny Kemp can reach out to us, to publicly apologize to Bianca Dawkins. His apology should be sent to admin@nuwla.com, if Bianca Dawkins accepts the apology, We will publish the email on Nuwla.com and begin the process of healing.

      • Marie

        He has apologized, publicly, twice. And over the phone the day of the incident. I don’t want to publish the link because I don’t see where I can have it open in another window but both posts are on the Denny Kemp Salon | Spa Minneapolis page. BOTH apologies are on there.

        • Marie

          I am not sure how much more they can do in the way of an apology since every attempt has been rejected by Bianca and a segment of the community weighing in on this. It is also not true for her or anyone to say there was and apology. Just because she doesn’t accept it, doesn’t mean it hasn’t happened, at least three times.

  • Marie

    She was also asked, more than one time, if she felt the stylist should be fired, she declined each time. She has also stated there was no apology, which there have been documented apologies along with the apology the day of from the owner.

    • David Fenelus

      Send us the letter of apology to Nuwla.com at admin@nuwla.com, so we can move on amicably.

      • Marie

        Third Paragraph. First Sentence. This is the official statement, thank you, and apology issued by Denny Kemp Salon and Spa on June 14. You can also see the original apology on the page that was posted the day of the incident, on June 10. Both have been rejected and it is continuously stated that they NEVER apologized.

        As many of you are reading about or have heard, our salon is going through a major learning curve. We would like to share what we have learned from our valued client Bianca and how we plan to move forward to serve both her and the rest of our community.

        Thanks to Bianca and her colleague for insight with helping us develop an action plan to address and move past a highly regrettable episode in our salon history. We hope it will be meaningful for everyone affected by this.

        First, we extend our heartfelt apology to Bianca and to anyone else who has been hurt by this incident. Bianca was serviced by this stylist in the past without issue and we are working to ensure that nothing similar to what happened on Friday, June 10 happens in the future. Several of you have demanded that Justin be fired. We discussed this with Bianca and this was not her goal; we are moving forward with education, awareness, and a renewed commitment to serving all people in our diverse community.

        While we are taking immediate action on this particular incident, we are also grateful for the door this opens to entering into a holistic dialogue about the gaps in skills and training that exist in our salon and the industry. As both a salon with strong ties to Minnesota’s communities of color and also as an industry leader, we affirm that every person who enters our doors deserves to feel welcome, included, and beautiful. We failed to do that for one of our clients and we hope that she gives us a chance to make good on our promise. We also ask that you do the same.

        We request that the threats of physical violence and hate speech stop so we can all move forward with greater awareness and understanding. We are human and, therefore, not perfect. We invite you to stay in touch with us on this journey of opportunity and share your insights into how our salon and the industry as a whole can grow its understanding of all cultures to better serve the entire community.

        • Marie

          #NumberDon’tLieCheckTheScoreBoard

  • David Fenelus

    In the future, select “Open link in new window” when sharing a link on Nuwla.com

    • Marie

      In the future, get both sides of the story and stop with the name calling.

      • David Fenelus

        There is no need to continue commenting Marie, I’ve left you with instructions on how to proceed. Enjoy the rest of the morning.

        • Marie

          So you attempt to censor someone who is expressing their views on this topic, when so many have had their chance to weigh in? Ok, fair enough, I think I have said all that needs to be said concerning the credibility on all sides of this matter. (She actually works in Downtown Mpls proper as well, not NE Minneapolis and not in the immediate area of the salon, another half truth)

          Again, two public, and one private apology has been issued. I posted the official statement and made you aware of the first apology and where you could find it on the salon Facebook page. What difference would it make if the salon emailed you an apology directly, do you really think she would accept the fourth?

          But, I am done. Enjoy the rest of the morning as well.

          • David Fenelus

            Marie, a Denny Kemp Salon And Spa employee, discriminated against our sister, Bianca, on the basis of her hair texture. Putting Bianca’s name in statements on your platform is not an apology. Your company is at fault here… you don’t decide what we should deem to be an acceptable apology.

            Nuwla has an exclusive interview with the VICTIM of this hair discrimination debacle. We are satisfied and comfortable with the information we have published and know it’s accurate.

            Send us an apology from Denny Kemp at admin@nuwla.com or we will respond accordingly.

            Enjoy the rest of the afternoon.

          • John J Rouse

            Good for you for not sending them and their 3 readers shit. I noticed they deleted the victim, Denny Kemps reply. In the future, I suggest you tell the blacks when my ome in that your booked for months out

          • David Fenelus

            You simpleton. They deleted their own comments. LOL! you are truly an idiot.

          • John J Rouse

            You lying black idiot. Yes you did. And thanks to y’alls whining, their business is booming! Free advertising! No one wants to touch that nasty thing on top of a black SheBoons head, that’s why 90% of them wear wigs anyway.

  • David Fenelus

    The Deny Kemp Salon representative deleted all of her comment’s. That’s real odd.

  • Annette Williams

    Seems to me she set this ish up just for attention.

    • David Labady

      Elaborate…